Definitions and key terms
these terms are referenced, are strictly defined as:
-Cookie: small amount of data generated by a website and saved
your web browser. It is used to identify your browser, provide analytics, remember
information about you such as your language preference or login information.
-Company: when this policy mentions “Company,” “we,” “us,” or
“our,” it refers to LET US OUWEHAND SL, (PTO MARINA BOTAFOCH 109, 07800, EIVISSA, SPAIN)
-Country: where LET US IBIZA or the owners/founders of LET US
IBIZA are based, in this case is Spain
-Customer: refers to the company, organization or person that
signs up to use the LET US IBIZA Service to manage the relationships with your consumers
-Device: any internet connected device such as a phone, tablet,
computer or any other device that can be used to visit LET US IBIZA and use the
-IP address: Every device connected to the Internet is assigned
number known as an Internet protocol (IP) address. These numbers are usually assigned in
geographic blocks. An IP address can often be used to identify the location from which a
device is connecting to the Internet.
-Personnel: refers to those individuals who are employed by LET
IBIZA or are under contract to perform a service on behalf of one of the parties.
-Personal Data: any information that directly, indirectly, or
connection with other information — including a personal identification number — allows
the identification or identifiability of a natural person.
-Service: refers to the service provided by LET US IBIZA as
described in the relative terms (if available) and on this platform.
-Third-party service: refers to advertisers, contest sponsors,
promotional and marketing partners, and others who provide our content or whose products
services we think may interest you.
-Website: LET US IBIZA.”’s” site, which can be accessed via
this URL: http://www.letusibiza.com/
-You: a person or entity that is registered with LET US IBIZA
use the Services.
What Information Do We Collect?
We collect information from you when you visit our website, register on our site, place an
order, subscribe to our newsletter, respond to a survey or fill out a form.
- -Name / Username
- -Phone Numbers
- -Email Addresses
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- -To personalize your experience (your information helps us to better respond to your
- -To improve our website (we continually strive to improve our website offerings
based on the information and feedback we receive from you)
- -To improve customer service (your information helps us to more effectively respond
to your customer service requests and support needs)
- -To process transactions
- -To administer a contest, promotion, survey or other site feature
- -To send periodic emails
When does LET US IBIZA use end user information from
LET US IBIZA will collect End User Data necessary to provide the LET US IBIZA services to
End users may voluntarily provide us with information they have made available on social
media websites. If you provide us with any such information, we may collect publicly
available information from the social media websites you have indicated. You can control how
much of your information social media websites make public by visiting these websites and
changing your privacy settings.
We receive some information from the third parties when you contact us. For example, when
you submit your email address to us to show interest in becoming a LET US IBIZA customer, we
receive information from a third party that provides automated fraud detection services to
LET US IBIZA. We also occasionally collect information that is made publicly available on
social media websites. You can control how much of your information social media websites
make public by visiting these websites and changing your privacy settings.
Where and when is information collected from customers
and end users?
LET US IBIZA will collect personal information that you submit to us. We may also receive
personal information about you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on this website, you agree to receive emails from us. You
can cancel your participation in any of these email lists at any time by clicking on the
opt-out link or other unsubscribe option that is included in the respective email. We only
send emails to people who have authorized us to contact them, either directly, or through a
third party. We do not send unsolicited commercial emails, because we hate spam as much as
you do. By submitting your email address, you also agree to allow us to use your email
address for customer audience targeting on sites like Facebook, where we display custom
advertising to specific people who have opted-in to receive communications from us. Email
addresses submitted only through the order processing page will be used for the sole purpose
of sending you information and updates pertaining to your order. If, however, you have
provided the same email to us through another method, we may use it for any of the purposes
stated in this Policy. Note: If at any time you would like to unsubscribe from receiving
future emails, we include detailed unsubscribe instructions at the bottom of each email.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide LET US IBIZA to you and
fulfill the purposes described in this policy. This is also the case for anyone that we
share your information with and who carries out services on our behalf. When we no longer
need to use your information and there is no need for us to keep it to comply with our legal
or regulatory obligations, we’ll either remove it from our systems or depersonalize it so
that we can’t identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal
information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment
gateway providers database only to be accessible by those authorized with special access
rights to such systems, and are required to keep the information confidential. After a
transaction, your private information (credit cards, social security numbers, financials,
etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of
any information you transmit to LET US IBIZA or guarantee that your information on the
Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our
physical, technical, or managerial safeguards.
Could my information be transferred to other countries? How Do We Protect Your Information?
LET US IBIZA is incorporated in Spain. Information collected via our website, through direct
interactions with you, or from use of our help services may be transferred from time to time
to our offices or personnel, or to third parties, located throughout the world, and may be
viewed and hosted anywhere in the world, including countries that may not have laws of
general applicability regulating the use and transfer of such data. To the fullest extent
allowed by applicable law, by using any of the above, you voluntarily consent to the
trans-border transfer and hosting of such information.
Is the information collected through the LET US IBIZA Service secure?
We take precautions to protect the security of your information. We have physical,
electronic, and managerial procedures to help safeguard, prevent unauthorized access,
maintain data security, and correctly use your information. However, neither people nor
security systems are foolproof, including encryption systems. In addition, people can commit
intentional crimes, make mistakes or fail to follow policies. Therefore, while we use
reasonable efforts to protect your personal information, we cannot guarantee its absolute
security. If applicable law imposes any non-disclaimable duty to protect your personal
information, you agree that intentional misconduct will be the standards used to measure our
compliance with that duty.
Can I update or correct my information?
The rights you have to request updates or corrections to the information LET US IBIZA
collects depend on your relationship with LET US IBIZA. Personnel may update or correct
their information as detailed in our internal company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of
personally identifiable information as follows. You can contact us in order to (1) update or
correct your personally identifiable information, (2) change your preferences with respect
to communications and other information you receive from us, or (3) delete the personally
identifiable information maintained about you on our systems (subject to the following
paragraph), by cancelling your account. Such updates, corrections, changes and deletions
will have no effect on other information that we maintain, or information that we have
correction, change or deletion. To protect your privacy and security, we may take reasonable
steps (such as requesting a unique password) to verify your identity before granting you
profile access or making corrections. You are responsible for maintaining the secrecy of
your unique password and account information at all times.
You should be aware that it is not technologically possible to remove each and every record
of the information you have provided to us from our system. The need to back up our systems
to protect information from inadvertent loss means that a copy of your information may exist
in a non-erasable form that will be difficult or impossible for us to locate. Promptly after
receiving your request, all personal information stored in databases we actively use, and
other readily searchable media will be updated, corrected, changed or deleted, as
appropriate, as soon as and to the extent reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we have about
you, you may do so by contacting the organization of which you are a customer.
If you are a LET US IBIZA worker or applicant, we collect information you voluntarily
provide to us. We use the information collected for Human Resources purposes in order to
administer benefits to workers and screen applicants.
You may contact us in order to (1) update or correct your information, (2) change your
preferences with respect to communications and other information you receive from us, or (3)
receive a record of the information we have relating to you. Such updates, corrections,
changes and deletions will have no effect on other information that we maintain, or
prior to such update, correction, change or deletion.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger
or other transfer of all or substantially all of the assets of LET US IBIZA or any of its
Corporate Affiliates (as defined herein), or that portion of LET US IBIZA or any of its
Corporate Affiliates to which the Service relates, or in the event that we discontinue our
business or file a petition or have filed against us a petition in bankruptcy,
reorganization or similar proceeding, provided that the third party agrees to adhere to the
We may disclose information (including personal information) about you to our Corporate
entity which directly or indirectly controls, is controlled by or is under common control
with LET US IBIZA, whether by ownership or otherwise. Any information relating to you that
we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in
provision. You consent to the exclusive jurisdiction of the courts in connection with any
action or dispute arising between the parties under or in connection with this Privacy
Policy except for those individuals who may have rights to make claims under Privacy Shield,
or the Swiss-US framework.
The laws of Spain, excluding its conflicts of law rules, shall govern this Agreement and
your use of the website. Your use of the website may also be subject to other local, state,
national, or international laws.
By using LET US IBIZA or contacting us directly, you signify your acceptance of this Privacy
or use our services. Continued use of the website, direct engagement with us, or following
disclosure of your personal information will mean that you accept those changes.
being set when you visit our site and how it’s being used. By using our website, registering
Links to Other Websites
websites not operated or controlled by LET US IBIZA. We are not responsible for the content,
accuracy or opinions expressed in such websites, and such websites are not investigated,
monitored or checked for accuracy or completeness by us. Please remember that when you use a
Your browsing and interaction on any other website, including those that have a link on our
platform, is subject to that website’s own rules and policies. Such third parties may use
their own cookies or other methods to collect information about you.
LET US IBIZA uses “Cookies” to identify the areas of our website that you have visited. A
Cookie is a small piece of data stored on your computer or mobile device by your web
non-essential to their use. However, without these cookies, certain functionality like
videos may become unavailable or you would be required to enter your login details every
time you visit the website as we would not be able to remember that you had logged in
disable Cookies, you may not be able to access functionality on our website correctly or at
all. We never place Personally Identifiable Information in Cookies.
Blocking and disabling cookies and similar technologies
Wherever you’re located you may also set your browser to block cookies and similar
technologies, but this action may block our essential cookies and prevent our website from
functioning properly, and you may not be able to fully utilize all of its features and
services. You should also be aware that you may also lose some saved information (e.g. saved
login details, site preferences) if you block cookies on your browser. Different browsers
make different controls available to you. Disabling a cookie or category of cookie does not
delete the cookie from your browser, you will need to do this yourself from within your
browser, you should visit your browser’s help menu for more information.
We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or
retargeting) is the practice of serving ads across the internet to people who have already
visited your website. It allows your company to seem like they’re “following” people around
the internet by serving ads on the websites and platforms they use most.
We do not address anyone under the age of 13. We do not knowingly collect personally
identifiable information from anyone under the age of 13. If You are a parent or guardian
and You are aware that Your child has provided Us with Personal Data, please contact Us. If
We become aware that We have collected Personal Data from anyone under the age of 13 without
verification of parental consent, We take steps to remove that information from Our servers.
We may change our Service and policies, and we may need to make changes to this Privacy
Policy so that they accurately reflect our Service and policies. Unless otherwise required
by law, we will notify you (for example, through our Service) before we make changes to this
We may display, include or make available third-party content (including data, information,
applications and other products services) or provide links to third-party websites or
services (“Third- Party Services”).You acknowledge and agree that LET US IBIZA shall not be
responsible for any Third-Party Services, including their accuracy, completeness,
timeliness, validity, copyright compliance, legality, decency, quality or any other aspect
thereof. LET US IBIZA does not assume and shall not have any liability or responsibility to
you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you
access and use them entirely at your own risk and subject to such third parties’ terms and
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your
advertising by understanding the actions people take on your website. You can use the pixel
to: Make sure your ads are shown to the right people. Facebook pixel may collect information
from your device when you use the service. Facebook pixel collects information that is held
- -Google Maps API
Google Maps API is a robust tool that can be used to create a custom map, a
searchable map, check-in functions, display live data synching with location,
routes, or create a mashup just to name a few.
are non-essential to their use. However, without these cookies, certain
functionality like videos may become unavailable or you would be required to
enter your login details every time you visit the website as we would not be
able to remember that you had logged in previously.
Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic
and why is this data collected, and how we maintain this data under protection from being
replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is
protected by companies and enhances the control the EU residents have, over their personal
The GDPR is relevant to any globally operating company and not just the EU-based businesses
and EU residents. Our customers’ data is important irrespective of where they are located,
which is why we have implemented GDPR controls as our baseline standard for all our
What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a broad
spectrum of information that could be used on its own, or in combination with other pieces
of information, to identify a person. Personal data extends beyond a person’s name or email
address. Some examples include financial information, political opinions, genetic data,
biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
The Data Protection Principles include requirements such as:
- -Personal data collected must be processed in a fair, legal, and transparent way and
should only be used in a way that a person would reasonably expect.
- -Personal data should only be collected to fulfil a specific purpose and it should
only be used for that purpose. Organizations must specify why they need the personal
data when they collect it.
- -Personal data should be held no longer than necessary to fulfil its purpose.
- -People covered by the GDPR have the right to access their own personal data. They
can also request a copy of their data, and that their data be updated, deleted,
restricted, or moved to another organization.
Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect individuals’ personal
data that they collect and process. It also raises the stakes for compliance by increasing
enforcement and imposing greater fines for breach. Beyond these facts it’s simply the right
thing to do. At LET US IBIZA we strongly believe that your data privacy is very important
and we already have solid security and privacy practices in place that go beyond the
requirements of this new regulation.
Individual Data Subject’s Rights – Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR.
LET US IBIZA processes or stores all personal data in fully vetted, DPA compliant vendors.
We do store all conversation and personal data for up to 6 years unless your account is
deleted. In which case, we dispose of all data in accordance with our Terms of Service and
We are aware that if you are working with EU customers, you need to be able to provide them
with the ability to access, update, retrieve and remove personal data. We got you! We’ve
been set up as self service from the start and have always given you access to your data and
your customers data. Our customer support team is here for you to answer any questions you
might have about working with the API.
Don’t hesitate to contact us if you have any questions.